Awards & Certifications

Dreams Riviera Cancun Resort & Spa has received some of the most prestigious travel awards in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

AAA Four Diamond Award

Dreams Riviera Cancun has earned the AAA Four Diamond Award. To earn the highly-prestigious AAA Diamond rating, resorts must meet high standards in service, accommodations, cuisine and amenities.

Years won: 2014–2018

Apple Vacations Golden Apple

Apple Vacations Golden Apple Award

Dreams Riviera Cancun has earned the prestige of consistently ranking the highest on Apple Vacations customer satisfaction surveys. The Golden rating reflects customer experiences at a given resort on a consistent basis.

Years won: 2013–2014, 2017

Silver Magellan Award - Best Family Resort/Hotel

Silver Magellan Award - Best Family Resort/Hotel

Dreams Riviera Cancun was awarded a Silver Magellan award by Travel Weekly for being in the "Best Family Resort/Hotel" category.

Year won: 2013

Gold Travvy Award - Best Destination Wedding Resort

The annual Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement. 

Year won: 2017

Silver Travvy Award - All Inclusive Destination Weddings

The annual Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement. 

Year won: 2017 

Silver Travvy Award - Best Wedding Resort

The annual Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement. 

Year won: 2016

TripAdvisor Certificate of Excellence Hall of Fame

TripAdvisor Certificate of Excellence Hall of Fame

Dreams Riviera Cancun is recognized by TripAdvisor for winning the Certificate of Excellence for 5 consecutive years.

Years won: 2018

TripAdvisor Certificate of Excellence

TripAdvisor Certificate of Excellence

The Certificate of Excellence is awarded to qualifying accommodations, attractions and restaurants listed on TripAdvisor that maintain a high overall user rating.

Years won: 2011-2018

TripAdvisor Travelers' Choice Award

TripAdvisor Travelers' Choice Award

Dreams Riviera Cancun has been recognized by TripAdvisor with Travelers' Choice awards as determined by travlers like you. 

Years won: 2014–2015, 2017

TripAdvisor GreenLeaders Silver Level

TripAdvisor GreenLeaders Silver Level

The TripAdvisor GreenLeaders program awards eco-friendly hotels that are committed to green practices. Dreams Riviera Cancun was awarded the Silver Level. 

Year won: 2015

RCI Gold Crown Resort

RCI Gold Crown Resort®

Dreams Riviera Cancun is recognized as a RCI Gold Crown Resort®, the highest award through Unlimited Vacation Club's affiliation with RCI. This designates resorts that have met or exceeded specific standards in the areas of hospitality. 

Years won: 2013, 2015

RCI Premier All Inclusive Award

Dreams Riviera Cancun received this designation based on the global quality and service awards to recognize RCI all-inclusive affiliated resorts which provide an exemplary level of service, including the RCI Gold Crown Resort award, 4.0 or higher in TripAdvisor ratings, etc.

Year won: 2015

Rainforest Alliance Certified™

The Rainforest Alliance Certified mark communicates a business' commitment to reducing its environmental impact and is awarded to climate, tourism and certain forestry enterprises and projects that meet criteria developed (or endorsed) by the Rainforest Alliance.

Hotels.com Loved by Guests Award

Hotels.com Loved by Guests All-Inclusive Winner

Dreams Riviera Cancun was awarded the Hotels.com Loved by Guests All-Inclusive Winner for delivering excellent levels of service. 

Years won: 2017, 2018

Hotels.com Certificate of Recognition

Hotels.com Certificate of Recognition

Hotels.com’s Certificate of Recognition is awarded to resorts for gathering exceptional guest ratings and reviews from Hotels.com customers.

Years won: 2013, 2015

Quality Assurance Award by MLT Vacations

Quality Assurance Award by MLT Vacations

Dreams Riviera Cancun has been recognized with this incredible award. The MLT Vacations Quality Assurance Award recognizes select hotels in the US, Mexico, Caribbean and Europe for outstanding quality, customer service and product delivery.

Years won: 2013–2016

Family Vacation Critic Favorite

Family Vacation Critic, TripAdvisor's family travel site, has named Dreams Riviera Cancun one of the best family-friendly resorts. To receive this award, resorts must have a four- or five-star rating by Family Vacation Critic's team of hotel experts and by families who have reviewed the resort.

Years won: 2014–2017

HolidayCheck Quality Selection List

HolidayCheck Award

Dreams Riviera Cancun received recognition on HolidayCheck.com's Quality Selection list, and has consistently high ratings. 

Years won: 2013, 2017

Travel + Leisure World's Best Hotels List

Travel + Leisure World's Best Hotels List

Dreams Riviera Cancun was listed on Travel + Leisure's World's Best Hotels List. Each year, Travel + Leisure asks readers to vote on their favorite hotels around the globe, and this resort's commitment to hospitality and comfort did not go unnoticed!

Year won: 2015

Tropical Sky Award

Five Star Diamond Award by AAHS

Dreams Riviera Cancun received this award with its emphasis on guest satisfaction and exceptional services, the Five Star Diamond Award represents the pinnacle of luxury hospitality. This award is presented annually to resorts that meet AAHS standards as determined by members of its International Board of Trustees. Selection criteria include: overall guest satisfaction, accommodations, hotel facilities, staff professionalism and service quality.

Year won: 2013

Virgin Holidays Bronze Award - Best Family Hotel

Virgin Holidays Bronze Award - Best Family Hotel

Bronze award is given to resorts on a variety of levels by Virgin Holidays.

Year won: 2013

Distintivo "S" Award

Distintivo "S" Award

Dreams Riviera Cancun is recognized as a Distintivo "S" award, for its best practices in the development of tourism projects involving environmental programs, eco-practices and self-sustainability. This was awarded by the Tourism Board of Mexico (Sectur).

Year won: 2013