Awards & Certifications

Dreams Tulum has earned the AAA Four Diamond Award. To earn the highly-prestigious AAA Diamond rating, resorts must meet high standards in service, accommodations, cuisine and amenities.

Years won: 2015–2018

Dreams Tulum has earned the TUI Environmental Champion for excellent performance in sustainable hotel management.

Years won: 2019

Dreams Tulum has earned the prestige of consistently ranking the highest on Apple Vacations customer satisfaction surveys. The Golden rating reflects customer experiences at a given resort on a consistent basis.

Years won: 2013–2014, 2017

Travel Weeky has graciously awarded Dreams Tulum with a Gold Magellan Award for being the Best Family Resort/Hotel in its category in 2014, and for being the best Eco-friendly "Green" Resort/Hotel in 2015.

Years won: 2014–2015

The annual Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement. 

Year won: 2016

The Certificate of Excellence is awarded to qualifying accommodations, attractions and restaurants listed on TripAdvisor that maintain a high overall user rating.

Years won: 2012, 2016, 2018

The Certificate of Excellence is awarded to qualifying accommodations, attractions and restaurants listed on TripAdvisor that maintain a high overall user rating.

Years won: 2012, 2016, 2018

Dreams Tulum has earned numerous Travelers' Choice award by TripAdvisor. They were named #19 out of 25 hotels in the Top 25 Hotels for Families - Mexico countdown. Additionally, they were listed as #13 in the "Top 25 Family Hotels in Mexico" category.

Years won: 2014–2015

Dreams Tulum Resort & Spa was recognized as #2 of 90 Hotels in Tulum by Best Value & Top Rated. To earn this rating, resorts must meet exceptionally high standards in service, value, amenities and cuisine. 

Year won: 2017

Awarded to Dreams Tulum. The TripAdvisor GreenLeaders program awards eco-friendly hotels that are committed to green practices.

Year won: 2015

Dreams Tulum is recognized as a RCI Gold Crown Resort®, the highest award through Unlimited Vacation Club's affiliation with RCI. This designates resorts that have met or exceeded specific standards in the areas of hospitality.

Years won: 2013, 2015

Dreams Tulum Resort & Spa has achieved significant and measurable sustainability milestones and has received the Rainforest Alliance Certified™ mark. The requirements for certification are aligned with the Global Sustainable Tourism Criteria. This certification assures the commitment of Dreams Tulum Resort & Spa to reduce the impact of its activities on the planet and local communities.

Dreams Tulum was awarded the Hotels.com Loved by Guests All-Inclusive Winner for delivering excellent levels of service. 

Years won: 2017, 2018

The Certificate of Environmental Quality in Tourism was given to Dreams Tulum by PROFEPA environmental organization. This certification denotes that Dreams Tulum has shown a significant reduction in waste, emissions, energy consumption, combustion and water use through sustainable practices, according to a careful audit by PROFEPA.

Family Vacation Critic, TripAdvisor's family travel site, has named Dreams Tulum one of the best family-friendly resorts. To receive this award, resorts must have a four- or five-star rating by Family Vacation Critic's team of hotel experts and by families who have reviewed the resort.

Years won: 2014–2017

Dreams Tulum received recognition on HolidayCheck's Quality Selection list in 2014, and an award for being one of the most popular hotels in 2018.

Years won: 2014, 2018 - 2019

Dreams Tulum won the US News & World Report Best Hotels Silver Badge in Tulum, Mexico.

Year won: 2015

The Five Star Diamond Award represents the pinnacle of luxury hospitality, with an emphasis on guest satisfaction and exceptional services. This award is presented annually to resorts that meet AAHS standards as determined by members of its International Board of Trustees. Selection criteria include: overall guest satisfaction, accommodations, hotel facilities, staff professionalism and service quality.

Year won: 2015

Dreams Tulum earned the 2018 Quality Assurance Award for outstanding service to Delta Vacations customers. The resort has demonstrated extemporary operational consistency and top-notch standards for Delta Vacations.

Year won: 2018

Congratulations to Dreams Tulum for being awarded the MLT Vacations Quality Assurance Award. This prestigious award recognizes select hotels in the US, Mexico, Caribbean and Europe for outstanding quality, customer service and product delivery.

Year won: 2013

Dreams Tulum is recognized as a Distintivo "S" award, for its best practices in the development of tourism projects involving environmental programs, eco-practices and self-sustainability. By having this distinction, it allows Dreams Tulum to save over 30% in water, energy and waste.

Year won: 2013

Dreams Tulum is an official participant & sponsor of this turtle conservation program, which is run by Flora Fauna y Cultura of Mexico, and is in partnership with X-Caret Mexico and Xel-Ha. This program promotes protection of baby sea turtles.

Year won: 2013